Direct Mail

EDDM vs. Targeted Mail: Which Is Right for Your Business?

Two of the most common approaches to direct mail are Every Door Direct Mail (EDDM) and targeted mailing lists. Both work, but they serve different purposes. Here is how to decide which one fits your campaign.

What Is EDDM?

Every Door Direct Mail is a USPS program that lets you send mail to every address on a postal carrier route without needing a mailing list. You select the ZIP codes and carrier routes you want to reach, and the post office delivers your piece to every residential or business address on those routes.

EDDM is popular because it is simple and affordable. There are no list costs, no address databases to maintain, and postage rates are among the lowest available — typically around $0.20 per piece for flats. You do not need a mailing permit, which makes it accessible for businesses of any size.

What Is Targeted Mail?

Targeted mail uses a curated mailing list to reach a specific audience. Lists can be built from your own customer data, purchased from a list provider, or compiled based on demographics like age, income, homeowner status, or buying behavior.

Because you control exactly who receives your mail, targeted campaigns tend to produce higher response rates per piece. The tradeoff is higher cost — you pay for the list itself, data processing (NCOA, deduplication, CASS certification), and typically higher per-piece postage since volumes on individual lists are often smaller.

When to Use EDDM

EDDM works best when your product or service appeals to a broad, geographically concentrated audience. Common use cases include:

  • Restaurants and retail stores promoting to nearby households
  • Home service providers (HVAC, plumbing, landscaping) canvassing neighborhoods
  • Political campaigns reaching every voter in a precinct
  • Grand openings or events where maximum local awareness matters
  • Real estate agents farming a geographic area

If your goal is saturation — reaching everyone in a specific area — EDDM is almost always the most cost-effective choice.

When to Use Targeted Mail

Targeted mail makes sense when you need to reach a specific audience that does not map neatly to geography. Examples include:

  • B2B companies mailing to decision-makers at businesses in a particular industry
  • Nonprofits reaching past donors or lapsed members
  • Financial services targeting homeowners with specific income or credit profiles
  • Healthcare providers reaching patients by age or condition
  • E-commerce brands reactivating past customers with a catalog or offer

If your best customers share characteristics that go beyond where they live, a targeted list will outperform EDDM even though it costs more per piece.

Cost Comparison

Here is a rough comparison for a typical campaign of 5,000 pieces using a 6x9 postcard:

Cost Component EDDM Targeted
Mailing list $0 $250 – $500
Data processing (NCOA, CASS) $0 $75 – $150
Postage per piece ~$0.21 ~$0.30 – $0.40
Printing (5,000 pcs) $350 – $500 $350 – $500
Total estimate $1,400 – $1,550 $2,175 – $2,650

EDDM costs less overall, but the real question is which approach generates more revenue from those 5,000 pieces. A targeted campaign with a 3% response rate can easily outperform an EDDM campaign at 1% — even at a higher cost per piece.

Can You Use Both?

Yes, and many of our clients do. A common strategy is to use EDDM for broad awareness — saturating a ZIP code with your brand — and then follow up with targeted mailings to the segments most likely to convert. For example, a dental practice might EDDM every household within three miles for general awareness, then run a targeted campaign to households with children for a back-to-school checkup promotion.

How Texas Mail Center Can Help

We handle both EDDM and targeted mail campaigns in-house as part of our direct mail services. That means we can help you select carrier routes, acquire or process your mailing list, print your piece, and get it into the mail stream — all under one roof. If you are not sure which approach is right for your situation, we can walk you through the options and put together a quote for both so you can compare.

Ready to plan your next mailing?

Tell us about your project and we will help you choose the right approach — EDDM, targeted, or both.

Request a Quote Call (972) 379-0251

Have a Print or Mail Project?

Put these tips into action. We are here to help with your next campaign.

✉ Get a Quote